EVOLVE MOBILE DETAIL
MASTER SERVICE AGREEMENT & TERMS AND CONDITIONS

Effective Date: 4/01/2026

This Master Service Agreement (“Agreement”) is entered into by and between Alykram Holdings LLC, a Texas Limited Liability Company, doing business as Evolve Mobile Detail (the “Company”), and the Client (“Client”). By booking, scheduling, authorizing, or accepting any service, Client agrees to be legally bound by the terms set forth below.

1. SCOPE OF SERVICES

Company provides mobile automotive detailing services, including but not limited to interior cleaning, exterior cleaning, protection services, and specialty add-ons.

All pricing is starting price only and subject to adjustment based on:

  • Vehicle size, type, and configuration

  • Level of contamination, neglect, or condition

  • Time, labor, and materials required

Company reserves the right to re-quote, modify scope, or refuse service at its sole discretion.

2. MOBILE SERVICE OPERATIONS

Company operates as a fully self-contained mobile service provider, supplying its own water and power.

Client must provide:

  • Safe, legal, and unobstructed access to the vehicle(s)

  • Adequate working space

Company reserves the right to refuse, delay, or reschedule service due to unsafe, restricted, or impractical conditions.

3. NO WARRANTIES / SERVICE NATURE

All services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Guaranteed results or restoration outcomes

Client acknowledges that detailing is a cosmetic service, not a repair or restoration process.

4. VEHICLE CONDITION & PRE-EXISTING DAMAGE

Client acknowledges that vehicles may contain pre-existing defects, including but not limited to:

  • Scratches, dents, swirl marks

  • Paint failure, oxidation, peeling, or weak clear coat

  • Interior wear, stains, odors, or deterioration

  • Mechanical or electrical issues

Cleaning processes may reveal or exacerbate such conditions.

Company is not liable for:

  • Pre-existing damage

  • Exposure of latent defects

  • Failure of compromised or aged materials

5. HIGH-RISK & SPECIALTY SERVICES

Certain services carry inherent risk, including but not limited to:

  • Pet hair removal

  • Deep stain extraction

  • Odor removal

  • Biohazard cleanup

  • Decal removal

  • Tar removal

  • Clay bar treatment

Client acknowledges:

  • Full restoration is not guaranteed

  • These processes may result in discoloration, surface exposure, or adhesive residue

Company shall not be liable for such outcomes.

6. ELECTRONICS & SENSITIVE COMPONENTS

Company is not responsible for damage or malfunction involving:

  • Infotainment systems

  • Sensors, cameras, or driver-assist systems

  • Aftermarket equipment or wiring

7. PERSONAL PROPERTY

Client must remove all personal belongings prior to service.

Company is not responsible for:

  • Lost, damaged, or misplaced items

  • Items affected during standard cleaning processes

8. FLEET, COMMERCIAL & DEALERSHIP CLIENTS

For fleet, dealership, or commercial Clients:

  • Client represents full authority over all serviced vehicles

  • Company is not responsible for operational downtime or scheduling conflicts

  • Recurring services may be modified or terminated

Volume pricing is contingent upon:

  • Consistent vehicle condition

  • Agreed service scope

  • Timely payment

9. WEATHER & ENVIRONMENTAL CONDITIONS

Company reserves the right to:

  • Reschedule due to weather or unsafe conditions

  • Modify service execution as necessary

10. APPOINTMENTS, CANCELLATIONS & NO-SHOWS

  • Deposits may be required and are non-refundable

  • Cancellations require at least 24 hours notice

Failure to comply may result in:

  • Cancellation fees

  • Deposit forfeiture

  • Refusal of future service

No-call/no-show appointments may be charged in full.

11. PAYMENT TERMS

Payment is due immediately upon completion unless otherwise agreed.

For commercial accounts:

  • Extended terms may be granted at Company’s discretion

  • Late payments may result in fees, service suspension, and collection action

Client agrees to pay all collection costs, attorney’s fees, and enforcement expenses.

12. LIMITED DUTY OF CARE / MAXIMUM RISK ALLOCATION

Client acknowledges that Company’s role is strictly limited to non-invasive, cosmetic cleaning services.

To the fullest extent permitted by law:

  • Company shall only perform services with commercially reasonable care under standard detailing practices

  • No higher duty of care shall apply

Company disclaims responsibility for:

  • Pre-existing damage

  • Material failure

  • Manufacturing defects

  • Wear and tear

  • Hidden or latent conditions

Client assumes all risk of loss or damage, except in cases of proven gross negligence.

13. MAXIMUM LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Company’s total liability shall not exceed the amount paid for the service

  • Company shall not be liable for:

    • Indirect or consequential damages

    • Loss of use, revenue, or business interruption

    • Diminished value

    • Claims exceeding the liability cap

14. ASSUMPTION OF RISK

Client acknowledges that detailing involves inherent risks, including:

  • Exposure of pre-existing damage

  • Material sensitivity

  • Incomplete results

Client voluntarily assumes all such risks.

15. NO RELIANCE / NO GUARANTEE

Client agrees that:

  • No statements or marketing constitute guarantees

  • Results may vary

Client has not relied on any representation outside this Agreement.

16. INDEMNIFICATION

Client agrees to defend, indemnify, and hold harmless Company from any claims arising out of:

  • Pre-existing conditions

  • Undisclosed issues

  • Third-party claims related to the service location or vehicle

17. FORCE MAJEURE

Company is not liable for delays or failure due to events beyond its control, including:

  • Weather

  • Equipment failure

  • Government restrictions

  • Acts of God

18. MEDIA RELEASE

Company may photograph or video vehicles for documentation and marketing unless Client opts out in writing.

19. DISPUTE RESOLUTION, WAIVER OF LEGAL ACTION, AND LIMITATION OF CLAIMS

A. Mandatory Binding Arbitration
All disputes shall be resolved exclusively through binding arbitration in Harris County, Texas.

B. Waiver of Lawsuit and Jury Trial
Client waives the right to:

  • File lawsuits in court

  • Trial by jury

  • Class or collective actions

C. Limitation of Claims

  • Claims must be brought within 30 days

  • Liability is capped at the amount paid

  • Client waives punitive and consequential damages

D. Fee Shifting
Client agrees to pay Company’s legal fees and costs if they violate this dispute process.

E. Frivolous Claims
Client is liable for damages and legal costs resulting from bad-faith claims.

F. Backup Jurisdiction
If arbitration is unenforceable, disputes must be handled in Harris County, Texas.

20. ENFORCEMENT PRIORITY

If any provision is challenged, all liability limitations and risk allocation provisions shall be interpreted as broadly as legally permissible.

Invalid provisions shall be modified—not removed—to preserve enforceability.

21. ENTIRE AGREEMENT

This Agreement represents the entire understanding between the parties and supersedes all prior agreements.

22. MATERIAL INDUCEMENT

Client acknowledges that:

  • Pricing is based on these limitations

  • Company would not provide services without these terms

23. ACCEPTANCE

By booking or accepting service, Client:

  • Confirms they have read and understood this Agreement

  • Agrees to all terms

  • Acknowledges this Agreement is legally binding

EVOLVE MOBILE DETAIL